All the latest news and updates about Intercom – the product, the company and the people
On October 10th, join us for a full-day online event, where we will explore the exciting reality of AI-first customer service
AI & Automation 20 min watch
In this month’s Built For You broadcast, we’re introducing a number of updates to our AI-first system that will help you deliver better, faster, more personalized support.
Customer Service 4 min read
We’re excited to reveal our latest breakthrough innovation – a personal AI assistant for every customer support teammate, right in the inbox.
AI & Automation 8 min read
The new era of customer service is AI-first. Discover our vision for the future of customer service, and how AI will utterly transform every aspect of the space.
AI & Automation 10 min watch
Intercom’s Senior Director of Automated and Proactive Support, Ruth O’Brien, and Senior Product Marketing Manager, Olivia Singarella, dive into what Fin AI Copilot is and why every support team needs it.
Customer Service 4 min read
Our new reporting features allow you to get clear, actionable insights into the performance of your entire support organization.
Customer Service 2 min read
Unlock global customer support with Intercom’s AI agent, Fin, now offering multilingual capabilities in 45 languages.
