All the latest news and updates about Intercom – the product, the company and the people
Check out the full Fin AI Copilot announcement video – learn all about the intelligent assistant for your support team, and the future of AI-first Customer Service.
Customer Service 1 min watch
Learn how we’re evolving our entire customer service platform to make things easier for your customers, agents, and support managers.
AI & Automation 10 min listen
What happens when AI enters the workplace? In this special episode, we dive into a groundbreaking study exploring how AI-assisted humans will redefine the boundaries of productivity.
AI & Automation 59 min watch
What if you could have a trustworthy bot that captures the magic of the large language models without going off-script? Join us in this webinar as we introduce our newest, breakthrough AI bot and answer all your questions about it.
Customer Service 34 min watch
Technology and society have evolved – and so have we. Our latest product manifesto embodies not just how much we’ve grown, but also our unwavering enthusiasm as we look forward to the next ten years of customer service.
Growth 34 min listen
The pandemic may have contributed to the meteoric rise of educational technology, but we’re still a long way from seeing its full potential. Can edtech companies rise to the challenge?
News & Updates 30 min listen
A digest of the year’s Inside Intercom podcast with noteworthy insights, business learnings, and reflections from this year’s guests.
News & Updates 52 min watch
We’ve just wrapped up another edition of New at Intercom to share our fall 2022 product launch with everyone. Meet the five brand-new product innovations that will drive up customer engagement this fall – including our biggest messenger update yet.
News & Updates 31 min listen
The best way to engage with your customers is by delivering the right message, to the right person, at the right time. Meet the five new product innovations that will help you achieve that.
News & Updates 30 min listen
A commemorative compilation of the fascinating conversations and insights from three of our most popular episodes.