Resolving customer questions instantly and accurately—from live chat to email.
Fin AI Agent explained
Fin AI Agent Actions [Beta]
View Fin AI Agent's conversations from the Help Desk
Using Fin AI Agent alongside other automations
Automatic language detection in conversations
Hand over Fin AI Agent conversations to another support tool
Using qualifiers for Custom Answers
Custom Answers reporting
Moving your Profiles to Workflows
Customize the length of Fin’s answers [beta]
How to improve Fin's resolution rate
Using Fin AI Agent optimize
Fin AI Agent CSAT
Fin AI Agent answer debugging
Conversation content for Fin AI Agent [open beta]
Train Custom Answers to provide more resolutions
Multilingual Custom Answers
Custom Answers Best Practices
Let Fin AI Agent follow up after Proactive Support messages or Workflows