Intercom

Report on exactly the conversation or ticket data that’s important to your business.

Create a Custom report

Use specific chart types and options to visualize conversation or ticket data that’s important to your business.

How to use Team metrics to measure the performance of a team inbox with Custom Reports.

Learn how to use teammate filters in custom reports.

Seeing unexpected results in reports? Find out why in this article.

Find answers and get help from Intercom Support and Community Experts

Track the progress of all tickets related to your company.

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