Intercom

Send emails using our plain, personal, or company templates. Learn which template to use, and when.

3 email templates to choose from

Add multi-column layouts to emails

How to customize the email signature for your business.

Customize email signature

Improve email deliverability with link branding for email assets.

Configure a custom domain for email assets

Update your company logo, address or social media links in your email templates.

Customize the pre-made email templates

How to customize your own email templates without code.

Visual email template editor

When to create emails using HTML templates, one-off HTML emails, or simple HTML blocks.

Creating HTML emails

Craft your own custom email template using HTML.

Create HTML email templates

Send email from the address you signed up to Intercom with, or from a custom email address.

Sending email from your own address

Matthew Pelyhes

Beth-Ann Sher

Laura J

Customizing emails to suit your business

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